Services / JanitorialDone before the tenants arrive.
Interior maintenance for commercial properties, operated to a published standard. One in-house team. One inspection scorecard. One account contact across every floor in scope.
Service_01 Janitorial
Commercial only1.0 / Janitorial OperationalThe Janitorial Standard.
Every property under Cerv janitorial operates against a published scope, scored each visit and reported in a monthly summary. The standard does not flex by night, by crew, or by building.
Read the full standard →
01 Standard01 service cadendenceNightly, 5-day, or by scope
02 InspectionScored each visit, photo verified
03 ReportingDigital service log + monthly summary
04 Account teamOne contact, all services
05 CREW100% W-2 in-house
06 RESPONSESame-day for portfolio clients
02 CapabilitiesThree disciplines, one accountable scope.
02.1 — daily janitorialThe recurring Program.
The continuous scope: trash, restrooms, common areas, kitchens, hard and soft flooring — performed against the published checklist on the contracted cadence.
— Nightly cleaning
— Restroom service
— Hard floor maintenance
— Carpet vacuuming
— Trash & recycling
02.2 — specialty programsThe work alongside the program.
Scoped services that run in parallel to the nightly scope. Day porters during business hours, post-construction cleanup after a build-out, full turnover after a tenant move.
— Day porter
— Post-construction
— Tenant turnover
— Move-in / move-out
— Special events
02.3 — Floor care & deep cleaningThe periodic intensive.
Scheduled work that resets the property: hard floor strip and wax, carpet extraction, restroom restoration, high-touch disinfection.
— Strip & wax
— Carpet extraction
— Restroom restoration
— Window & glass
— Disinfection
The work the building never sees.
This Class A office tower runs a nightly Cerv janitorial program with a day porter on-site from 8 AM to 5 PM. The crew arrives after 7 PM, completes the scope before 11 PM, and submits a digital service log before they leave. The property manager sees three things the next morning: the building, the report, and the inspection score.
Before Cerv, the property cycled three janitorial vendors in two years. Tenant complaint tickets averaged 14 per month. Cleanliness scores in the building's quarterly survey trended in the low 70s.
In the twelve months since Cerv took the contract, complaint tickets average two per month and survey scores have stabilized in the high 80s. The day porter knows the names of the C-suite tenants on the top three floors.
[Replace with real client data once approved. Until then, keep as a general operational walkthrough — does not name a specific property.]
Property type:
Class A office tower
03→01
Vendors replaced
Geography:
Nashville, TN
Scope:
Daily + day porter + floor care
145k
Square feet under nightly management
12mo
Continuous operation
05 Proposal
Build a janitorial proposal for your property
Property walkthrough, scope definition, and a market-checked proposal — delivered by the account team that owns the work after signature.
Request a proposal → Or call (855) 551.CERV
06 Other ServicesService 02 landscape →Service 03 Pool →Service 04 Pest →Service 05 Exteriors →